Orders

Manage the orders

The Order API allows developers to create, cancel, and retrieve order details. An order consists of an array of items, each item including a product and its quantity, providing a streamlined way to manage multiple products within a single order

Order states and lifecycle

Each order will go through different states while being processed. The following order status types indicate those states:

State
Description

New

Order has been submitted to OPT Smart Fulfillment System.

Assigned

Order has been assigned to a specific Fulfillment Center.

Accepted

Order has been accepted into the production.

Shipped

Order has been produced, packed and handed over to the carrier.

Canceled

Order had been cancelled by a partner.

Error

An error occurred while order processing and it was forwarded to customer care.

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