Utilize Custom Products

Define the product during the order submission

Custom products are fully defined by the customer during the order submission, starting with a blank article and specifying all necessary details such as print data, print location, and preferred production technology. It also allows additional non-printable customizations like neck labels, hang tags, or other finishing elements.

Utilization

Custom product utilization is suitable for applications that enable customers to create personalized items with unique prints or customizations, resulting in each order containing distinct, individualized data. Unlike Existing (pre-defined) products identified by EAN13, Custom products offer maximum flexibility and enable tailored solutions that meet specific branding or design needs.

How to order a product?

For Custom product order submitting call the Create Order endpoint a specify the product details.

Selcet the Article

You will be provided with a list of Articles, including permitted Locations and Production technologies. Each Article contains at least one Aricle Variant identified by a unique SKU. We distinguish three primary types of articles.

• Blank Article is a type of Article used in manufacturing as a base product. It has deffined at least one allowedLocation along with supported Production Technologies (DTG, DTF...)

• Customization is a type of Article that can be manufactured on the base product (Blank article) such as labels, hang tags, or other finishing elements. It has defined at least one isAllowedOnLocation along with supported production technologies (Embroidery, Heat press…).

• Unproducible Article Unproducible Article is the final Article that cannot be included in the manufacturing process such as CD, Vinyl, Book, etc. This Article does not have any defined allowedLocation or isAllowedOnLocation.

Provide the sku of the selected Article variant in the Create Order endpoint. This step is required. If you do not define any Prints or Customizations, your order will contain only the selected Article variant without any modification.

Define Prints

This step si allowed only for the Blank Articles selected in previous step.

1. Select a location where your artwork will be printed. Make sure that this location is supported on the selected Blank Article. See the list of available Article Locations.

2. Provide the dataUrl with a high-resolution image that will serve as the source print data for production. The required file format and resolution are based on the selected technology in the previous step.

3. Define the production technology. Refer to the list of available Production Technologies. The DTG is the default.

4. Provide the qualityControlImageUrl with mockup preview file so our print operators know the final result of the print. This prevents customer claims due to misplacement. You can use images similar to the mockup example above. There are several requirements for the picture:

   1. Garment and artwork placement must be visible on the picture.

   2. Image size is big enough (800px and more)

   3. Image file is JPEG or PNG

Define Customizations

This step si allowed only for the Blank Articles selected in first step.

1. Select a location where your customization will be added. Make sure that this location is supported on the selected Blank Article. See the list of available Article Locations.

2. Provide the sku of the selected customization.

3. Define the production technology. Refer to the list of available Production Technologies.

4. Provide the qualityControlImageUrl with mockup preview file so our print operators know the final result of the print. This prevents customer claims due to misplacement. You can use images similar to the mockup example above. There are several requirements for the picture:

   1. Garment and artwork placement must be visible on the picture.

   2. Image size is big enough (800px and more)

   3. Image file is JPEG or PNG